SHIPPING POLICY
DATE OF LAST UPDATE: September 14, 2023

Domestic Shipping Policy

Shipment processing time
All orders are processed within 3 business days.

Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.

 Shipping method                       Estimated delivery time             Shipment cost    
 Standard Shipping                      5-8 business days                          Free

UK: Currently we only ship to the United Kingdom, we cannot ship to P.O. boxes, military bases or diplomatic locations.

Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes
Valarian Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages
Valarian Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
Valarian Ltd does not ship internationally.

Still have questions about shipping? Contact customer service at support@valarianexpress.com.

Valarian Ltd

Re: Customer Support

Suite 142, 80A Ruskin Ave, Welling, London, DA16 3QQ

Hours: Mon - Fri 9am - 5pm GMT Someone will respond to you in 24-48 business hours.